Support & Contact
Last Updated: May 5, 2026
How can we help?
If you are having trouble generating a bid, accessing the Comm Vault, or have questions about your Buildrail subscription, please reach out to us directly.
Email Support
The fastest way to get help is to email us at support@buildrail.com. We aim to respond to all inquiries within 24 hours during normal business hours.
Billing Questions
If you have questions regarding your $29/mo Comm Vault subscription, receipts, or need to cancel your account, you can manage your billing directly through your Lemon Squeezy portal, or email us for assistance.